
Industry-wide internet security certificate changes are affecting ATM communications. ATM owners need to update ATM software and host IP configurations ASAP!
If you own or operate ATMs, you need to update your ATM software and host IP address before January 31, 2027.
Click Here to Download the Official CDS Announcement
This Is an Industry-Wide Update, Not a CDS/ Best Products Specific Issue
It’s important for ATM operators to understand that Best Products and CDS are not responsible for this change. For one, other processors have announced the same information. Officially, Certificate Authorities (CAs), (the organizations responsible for issuing and managing digital security certificates), are updating their certificate infrastructure to meet evolving industry requirements.
Major technology companies, including Google, Apple, Microsoft, and Mozilla, have been driving changes to publicly trusted certificate systems.
According to DigiCert, one of the world’s leading certificate authorities, these developments include moving away from older certificate structures toward newer, dedicated security systems.
The CA/Browser Forum also maintains industry standards governing publicly trusted digital certificates.
Which ATMs Are Affected?
All ATMs that communicate over the locations internet will need their software updated, the host IP and port updated.Â
This is any ATM using atm.columbusdata.net using ports 6963, 6964, or 6965.
If you use a wireless DPL modem, you are excluded from this, as DPL provides its own secure connection.Â
If your ATMs process through another company, we recommend contacting your processor to determine whether similar certificate or connectivity updates are required. As of 11/9/2026 we are aware of other processors who are requiring this as well with the same deadline.Â
What Happens If You Don’t Update?
CDS has warned that ATMs not updated by this date may experience connectivity problems or transaction processing interruptions. For ATM operators, that could mean downtime, lost surcharge revenue, and unnecessary service calls.
How Can Best Products Help?
At Best Products Sales & Service, Inc., we work with ATM owners and operators nationwide, providing ATM equipment, software support, processing, and technical services.
We will be updating ATMs via RMS, Sending out software updates to walk our customers through this over the phone, and dispatching technicians. We can not stress, don’t wait until the last minute. Contact us ASAP to make a update plan.Â
Don’t wait until your ATM stops processing transactions.
Follow Us on Social
Peter Wilkenshoff
Peter Wilkenshoff is the President of Best Products Sales and Service Inc./ BestATMstore.com. With more than 20 years in the payments industry, he has made a career out of helping businesses get paid in the simplest and smartest ways possible. Cash, cards, mobile wallets or whatever futuristic payment gadget someone invents next week, he is here for it. He loves taking the stress out of money movement and turning complex processes into something anyone can understand. When he is not working he is usually fishing, building something around the house, out on a boat, surfing or planning the next family Disneyworld trip which sounds like a strange mix until you meet him and suddenly it all adds up.
Follow Peter on LinkedIn: https://www.linkedin.com/in/peter-wilkenshoff/
Join our Newsletter


