Your use of the Best Products Sales & Service, Inc. website is governed by the following terms and conditions of use. By using the website, you accept these terms and conditions:
You shall use the site for lawful purposes only. You shall not post or transmit any content that is illegal, offensive or defamatory, or otherwise use the site in a manner that infringes the rights of others. The content of Best Products Sales & Service, Inc. website is protected by copyright and trademark laws. You may print a copy of any portion of our site for your own personal use, but you may not further copy, reproduce, modify, distribute, upload, publish or transmit any portion of the site, including code and software. We make no representations as to the accuracy or completeness of the content of our website. We provide the information “as is” and without warranties of any kind. We disclaim all warranties, express and implied, to the fullest extent permitted by law. We do not warrant that our website will operate uninterrupted or error-free or that the site and the server that hosts it are virus-free. Under no circumstances shall we be liable for any direct, indirect, special or consequential or punitive damages that result from your use of the site. We assume no responsibility for the conduct or acts of users or other third parties.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Shipping times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order for us to provide our customers with the Best Price Possible, all web pricing (Pricing displayed on our website includes a 3% cash discount. In order to get this discount at time of purchase please contact our office by calling 516-352-2707. Our office hours are M-F 8am – 5pm eastern time. If ordering online and paying by credit card, all items purchased are subject to a 3% credit card convenience fee. That fee will be added to the item(s) ordered after checkout. For example if you order something online for $1000, an additional $30 will be charged on your card after checkout. Visa or MasterCard Only. Any Pay Pal transactions will incur fees assessed by Pay Pal. These fees will be added to your order upon invoicing. For Example a $1000 order processed by Pay Pal, the fee will be approx. $35. An Additional $35 will be charged to your Pay Pal account.
In order to contract with Best Products Sales & Service, Inc. you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Best Products Sales & Service, Inc. retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be by a Best Products representative or may in some cases be a third party. Where a contract is made with a third party Best Products is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
While we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
For Warranty Claims, Returns and Exchanges please click here