Bought the ATM, but now confused about how to get it to work. No worries, Best Products Sales & Service Inc. has you covered from the ground up. Since 1998, we’ve been the trusted ATM installation and service partner for thousands of businesses, financial institutions, and independent ATM deployers across the nation. Be it placing the machine, testing it, programming it, or ongoing maintenance, we do it all. With more than 6,000+ satisfied clients, we don’t just sell machines; we make sure they work, every single day. So, reach out and receive reliable service and honest advice from us today!
Types of ATM’s We Install
Retail ATMs
Brands offered
As your trusted ATM machine service provider, you’ll receive machines from brands like Triton, Hyosung, and Genmega.
Models available
Freestanding, wall-mount (Genmega Onyx W), and through-the-wall.
Technology
All units are EMV-compliant and can support NFC technology.
Best for
If you own a convenience store, restaurant, bar, gas station, or salon, it works for all.
Revenue advantage
Our ATM installation services are designed to drive foot traffic, generate surcharge income, and deliver a fast return on investment.
Financial Institution ATMs / ITMs
Authorized reseller
Best Products Sales & Service Inc. is an authorized Hyosung reseller, trusted by 3 out of 5 Tier 1 financial institutions nationwide.
Models available
You get options to choose from, lobby, island, and through-the-wall.
ITM capability
These smoothly support deposits, withdrawals, check cashing, and advanced teller workflows, often without staff assistance.
Compliance & security
They are built to meet banking-grade security standards with multi-factor authentication.
Best for
Works well in banks, credit unions, and financial institutions looking to modernize branch and remote cash access.
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What are the Requirements for ATM Installation?
Power Supply
Whenever you start an ATM business, always keep in mind that every ATM needs a standard 110V grounded electrical outlet nearby, ideally within 6 feet of the machine. The outlet must be on a stable circuit to prevent power fluctuations, which could disrupt transactions or damage internal components over time.
Internet Connectivity
Your facility also needs to have a proper internet connection, either:
- Broadband (Ethernet)
- Cellular/wireless modem
This is needed to process transactions in real time.
Compliant Physical Location
Your placement site should always meet Americans with Disabilities Act accessibility guidelines, including enough aisle clearance and accessible height requirements. If you have indoor units, the space must be secure, well-lit, and accessible to users without creating any kind of safety concern.
Business & Operator Compliance
During the ATM machine installation, you also need to know that your operators in the U.S. must be registered or affiliated with a licensed Independent Sales Organization. With us being a registered ISO, we ensure all our clients stay fully compliant from day one.
Our ATM Installation Process
Doing Site Survey & Pre-Installation Assessment
For FI ATM installations, before anything is moved or mounted, a certified technician will evaluate the physical location. This includes:
- Checking size/ space requirements
- Checking power availability
- Network connectivity
- ADA compliance
- Foot traffic flow
- Security suitability
Delivering the Equipment & Staging
Once the site is cleared, we deliver and stage your ATM unit. The machine is inspected for transit damage, all components are verified, and all hardware is confirmed against the order. This ensures that the unit arriving at your location is exactly what was specified. No surprises or delays!
Connecting With Network & Power
Your unit is then connected to the designated power supply and network source, which can be:
- Ethernet
- Cellular modem
Our technician performs a full connectivity test to confirm stable communication between the ATM and the processing network before any transaction testing begins.
Software Configuration & Processor Setup
The ATM’s operating software is configured to your specifications, like:
- Surcharge amounts
- Screen branding
- Receipt settings
- Language preferences
The machine is registered and activated through your ATM processing network. As an experienced ATM processing company, we handle this end-to-end as part of our installation service.
Testing the Transactions & Compliance Verification
Live test transactions are done to confirm full functionality, like:
- Cash dispensing
- Receipt printing
- Network response times
- Error handling
Then, the ADA compliance is double-checked. For New York deployments, this also includes verifying alignment with the New York Department of Financial Services applicable standards.
Staff Training & Handoff
Finally, the ATM installation is completed. Your staff receives a practical walkthrough about how to load cash, clear basic errors, read status indicators, and initiate a service call if needed. We provide direct access to our U.S.-based service team. Hence, you’re never left figuring it out alone.
Industries We Serve
Frequently Asked Questions
All set to plug in and power up?
Let’s make it happen together. Our experts are standing by. Get in touch now!
